A joint meeting was held with all three GDS – Galileo, Amadeus & Abacus as well as with Air India on 12th March 2014. The agenda of the meeting was regarding the ADMs received by our members from Air India due to pricing errors on GDS. For the past few days, NATTA was coordinating with Air India as well as with IATA Delhi & Singapore to manually dispute the ADMs received from Air India. The joint meeting with the GDS and Air India turned out very fruitful and a positive outcome is highly expected.
BSP Nepal has accepted the manual dispute of the ADMs submitted by the members within 30 days of the ADM issue date. Similarly, Air India is investigating further on this matter for which the ADMs are raised. With a timely and continuous follow up with Air India and BSP/IATA, NATTA is optimistic that the ADM issues of our members will be solved.