Customer care service is currently in the spotlight in Sudurpashchim Province with an ongoing training session at Hotel Soral Pvt. Ltd. from the 8th to the 12th of December, 2023. This training is a joint effort by NATTA in partnership with UNDP and NTB which aims to enhance the customer care skills of professionals in the region. The program focuses on various aspects of customer service including effective communication, problem-solving and building positive relationships. With this collaborative initiative Sudurpashchim Province seeks to elevate the standard of customer care ensuring a positive and satisfactory experience for all.